3D Future Privacy Policy

We may collect the following types of information (which may or may not be personal information):

  •Device MAC address collection: To distinguish different mobile devices, improve and optimize our service experience.

  •Bluetooth information: To achieve device binding on mobile phones.

  •Obtain mobile phone IMSI and IMEI: To distinguish different mobile devices, provide customized functions for different mobile devices, improve and optimize our service experience.

  •Information we specify related to you: We may collect and use information related to your account and other content.

  •Location information (only applicable to specific services/functions): Various types of information about your location. For example, region, country/region code, city code, mobile network code, mobile country/region code, cell identifier, region name, longitude and latitude information, time zone settings, language settings.

Log information: Information related to your use of certain functions, applications and websites. For example, cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs and crash information.

  •Account credentials: Information related to your account credentials. For example, passwords, password security questions and answers, etc.

  •For image storage and import, mobile phone storage permissions and camera permissions will be requested.

In this privacy policy, "personal information" refers to information that can be used to directly or indirectly identify an individual, can be obtained separately from that information, or can be combined with that information, as well as other information we can access related to that individual. Such personal information may include but is not limited to information you provide or upload, device information

By using this application and services or other actions permitted by applicable law, you are deemed to have read, recognized and accepted the terms of this privacy policy (including subsequent revisions). To comply with applicable laws (such as GDPR), we will obtain your explicit consent for specific processing activities (such as automated decision-making) when necessary.

Ultimately, we want what's best for all users. If you have any questions about the data processing practices outlined in this privacy policy, please contact support@smartsuperv.com so we can best understand your needs. We are happy to address these issues directly.

To provide you with our services, we will ask you to provide the personal information necessary for us to successfully provide these services. If you do not provide us with this personal information, we may not be able to provide you with our products or services.

How to Use This Personal Information

Personal information is collected to provide you with services and/or products, as well as our legal compliance in accordance with applicable laws. You hereby agree that we may process and disclose personal information to our affiliated companies (in communications, social media, technology and cloud business), third-party service providers (as defined below) for the purposes described in this privacy policy.

We may use personal information for the following purposes:

  •Provide, process, maintain, improve and develop our products and/or services for you, as well as services provided through your device or this application.

  •Communicate with you about your device, services or any general inquiries, such as updates, device firmware/software updates, customer support, related information and notifications)

  •Conduct marketing-related activities, such as providing marketing and promotional materials and updates. For more information about marketing and promotional activities, please refer to the direct marketing section below.

  •Analyze and develop statistics on the use of our products and services to better improve our products and services.

  •Store and maintain you for your business operations or legal obligations.

  •Provide local services without communicating with our servers.

The following is more detailed information about how we use your information (which may include personal information): Set up your account. Personal information collected when creating an account on our website or through mobile applications is used to create a personal account and profile page for you.

  •Provide location-based services. When using this application, we may use your location information to determine device time zone, ensure correct time and service area display, and provide optimized experiences such as preset activation. You can turn off this function at any time in device settings.

  •Access devices. The authenticity of devices operated through applications must be verified. Therefore, we need to confirm the legal identity of the device by querying the factory's MAC and DID information. In addition, to connect the device to the network, configuration through the application is required. During configuration, you must enter the corresponding Wi-Fi name and password. This information is only used to connect the device to the network. The Wi-Fi and password data you enter will be encrypted and stored locally on your device; it will not be uploaded to the server. In addition, you can access the device at any time and delete this information. We also need to analyze the device's IP and network signals to determine the best network connection method. This will ensure the stability of the device network.

  •Display device status. This allows you to remotely view the status of the device, and you can check whether the device is running at any time.

  •Set up automated tasks. Event information reported by your device (this information comes from devices you add. Specific information that can be set depends on your device's privacy authorization scope. Each added device will provide privacy policy terms to the provider. Then, you can choose to agree to that device) can be used to create your own personalized automated tasks.

  •Collect user feedback. We may use the contact information you provide to communicate with you and save records to improve this service.

  •Send notifications. We may occasionally use your personal information to send important notifications, such as notifications about device failure status; your custom device push notifications (depending on other devices you purchase); and changes to our terms, conditions and policies.

We may use your name, phone number, email address or account information to provide you with information about goods and services related to us and business partners. We will only use it for direct marketing after obtaining your prior explicit consent; you can opt out at any time through unsubscribe links or contact us. We will not provide your personal data to partners for their direct marketing.

Who Do We Share Your Information With?

We do not sell any personal information to third parties.

We may disclose your personal information to third parties (as defined below) to provide the products or services you request.

We may disclose information to third-party service providers and affiliates. We will only share personal information with your authorization or based on legal grounds, and require third parties to comply with applicable data protection laws and privacy standards in contracts.

Sharing with Our Team and Third-Party Service Providers

To successfully operate and provide you with all the functions of this service, we may disclose your personal information to affiliated parties or third-party service providers (such as mail centers, delivery services, data centers, customer service, advertising and promotion services, etc.). When using certain functions on devices, we may share necessary technical information with third parties to provide the services you need.

Information That Does Not Require Consent

  •We may share anonymous information in aggregated form with third parties (such as advertisers on our website) for commercial purposes. We may share common usage trends of our services, such as the number of customers in specific groups who purchase certain products or engage in certain transactions.

  •For the avoidance of doubt, this platform may collect, use or disclose your personal information without your consent, and only to the extent explicitly permitted by local data protection laws (for example, compliance with subpoenas). If we sincerely believe that we must disclose your information to protect our rights, your safety or the safety of others, we may also disclose your information without your consent; investigate fraud; or respond to government requests.

How to Cancel Your Account

  •You can cancel your account through [My-Settings-Cancel Account]. Under the conditions of meeting the account cancellation conditions and understanding the risks of account cancellation, choose [Cancel Account] to cancel your account; after account cancellation, except for personal information that must be retained by us as clearly stipulated by law [such as transaction-related information, uploaded works, fans, followers, points]. Your account information will be removed from this platform/this platform software.

List of Third-Party SDKs Used:

WeChat SDK: Used for WeChat login. Personal data types collected: Device information (IMEI OAID IMSI MAC), network information, account information, and will also apply for application list access, detect whether WeChat is installed, application list permissions are not enabled, some models cannot check whether WeChat is installed.

Facebook SDK: Used for Facebook login. Personal data types collected: Device information (IMEI OAID IMSI MAC), network information, account information

Tencent Bugly: Used for crash information collection, personal data types collected: Device information (IMEI OAID IMSI MAC), network information

Umeng SDK: The purpose is to collect user daily active data, etc., for our company's daily maintenance and operation. It is also used to implement third-party login, that is, WeChat login function. Personal data types collected: Device information (IMEI), network information

JPush: Used for message push, push device binding status and running status, personal data types collected: Device information (IMEI OAID IMSI MAC), network information

Application Auto-Start or Associated Start Description:

To ensure that push messages can be delivered successfully and push device status and device binding status in real time, JPush needs to frequently auto-start or associated start applications to ensure that applications can receive message content in time. Please agree to this item.

Security Commitment

Security Measures

We are committed to protecting the security of your personal information. To prevent unauthorized access, disclosure or other similar risks, we have taken reasonable physical, electronic and administrative procedures to protect information. We collect from you during your use of this platform mobile applications. We will take all appropriate measures to protect your personal information.

For example, you can choose to enable two-step verification to enhance security; when you interact with our servers, we will use various encryption protocols including SSL.

All your personal information is stored on secure servers and protected in controlled facilities. We classify your data according to importance and sensitivity, and we guarantee that your personal information is always protected with the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you through access to this information will be subject to strict contractual confidentiality obligations, and may be subject to disciplinary action or termination if they fail to fulfill such obligations. Similarly, we provide special access control measures for cloud-based data storage.

In short, we regularly review our information collection, storage and processing practices, including physical security measures taken to prevent any unauthorized access and use.

We will take all practicable measures to protect your personal information. However, you should know that the use of the Internet is not completely secure, so. Therefore, we cannot guarantee the security or integrity of any personal information transmitted from you or by you over the Internet.

We will bear personal data breaches, notify relevant regulatory authorities of violations or, in some cases, notify data subjects of personal data breaches by complying with applicable laws (including your local data protection regulations).

What You Can Do

  •Do not disclose your account credentials to others; log out in time after using this application on public devices or network environments.

  •Due to your failure to properly keep account information, resulting in personal information leakage and loss, the relevant responsibility shall be borne by you. If you find that your account has been accessed without authorization or other security incidents occur, please contact us immediately.

Your help will help us better protect your personal information.

Retention Policy

We will retain your information for as long as necessary to achieve the purpose or for the longest period required/permitted by law. When the retention purpose disappears, we will delete or anonymize your personal information. Further processing for public interest, scientific or historical research, and statistical purposes may be carried out within the scope permitted by law.

Access to Other Functions on the Device

Our applications may need to access certain functions on your device, such as Wi-Fi network status. This information is necessary for these applications to run on your device and for you to interact with them. You can turn off applications on your device at any time, or contact us at support@smartsuperv.com to revoke your consent.

You Can Control Your Personal Information

Control Settings

We understand that everyone's concerns about privacy are different. You can limit the collection, use, disclosure and processing of personal information and control privacy settings in the following ways:

  •Turn on or off user experience planning and location access functions;

  •Log in or out of your account;

  •If you previously agreed to let us use your personal information for the above purposes, you can change your decision at any time by writing or sending an email to support@smartsuperv.com.

Access, Update, Correct, Delete or Restrict Processing of Your Role Information

  •You have the right to request access and/or correction of any personal information we hold about you. When updating your personal information, the system will ask you to verify your identity before processing the request. Once we have sufficient information, we will be able to process your request to access or correct personal information. We will respond to your request within the time period specified by applicable data protection laws.

  •We will provide you with a copy of your personal data that we collect and process free of charge. For any additional requests for the same information, we may charge reasonable fees based on actual management costs in accordance with applicable laws.

  •If you want to access your personal data that we hold, or if you believe that any information we hold is incorrect or incomplete, please write to us or send us an email as soon as possible through the following email address. Email: support@smartsuperv.com.

  •If you are an EU user under the General Data Protection Regulation (GDPR), you have the right to obtain your personal information from us. If the reason applies to GDPR, we will consider the reasons for your erasure request and take reasonable steps, including technical measures.

  •If you are an EU user under GDPR, you have the right to obtain restrictions on processing your personal information from us. We will consider the reasons for your restriction request. If the reason applies to GDPR, we will only process your personal information in applicable circumstances of GDPR and notify you before lifting processing restrictions.

  •If you are an EU user under GDPR, you have the right not to be subject to decisions based solely on automated processing, including analysis, that have legal effects on you or similarly have a significant impact on you.

  •If you are an EU user under GDPR, you have the right to receive your personal information in a structured, commonly used format and transfer the information to another data controller.

  •Log in to your account using your device to access or change more settings related to your personal information.

Withdraw Consent

  •You can submit a request by sending an email to support@smartsuperv.com, where you can request to withdraw consent for us to collect, use and/or disclose any personal information we hold or control. We will process your submission within a reasonable time, after which we will comply with your request and no longer collect, use and/or disclose your personal information.

  •Please note that withdrawing consent may bring consequences such as limited functionality, depending on the scope of withdrawal.

Transfer Personal Information Outside Your Jurisdiction

If it is necessary to cross-border transfer your personal information to affiliated parties or third-party service providers, we will take appropriate security measures in accordance with applicable laws and inform you of relevant protection mechanisms when necessary.

Those Third Parties Who May Be Able to Read Information About You

Priority Order

If you agree to the applicable user agreement, and there is any inconsistency between the user agreement and this privacy policy, the user agreement shall prevail.

Privacy Policy Updates

We regularly review and update this privacy policy. In case of major changes, we may notify you through in-app notifications or other appropriate means, effective from the date of notification or as stated on the page. Continued use of this service is deemed as your acceptance of the updated privacy policy; if we need to use or disclose your personal information for new purposes, we will seek your consent again.

Must I Agree to All Terms and Conditions of Third Parties?

Our privacy policy does not apply to products and services provided by third parties. This platform's products and services may include third-party products and services, as well as links to third-party websites. When you use these products or services, they may also collect your information. Therefore, we strongly recommend that you take time to read these third parties' privacy policies, just as you read ours. We are not responsible for how third parties use the personal information you collect, nor do we have any control over how they use it. Our privacy policy does not apply to other websites that can be accessed through links to our services.

When you use these extended services for specific products in this platform Mobile applications, both the third party's terms and the third party's privacy policy apply, and you are deemed to have agreed to these extended terms.

Third-Party Login

Depending on your jurisdiction, you can use login services provided by Facebook Connect or Open ID to log into our website. These services will verify your identity and allow you to choose whether to share certain personal information (such as your name and email address) with us to fill out our registration form. Services like Facebook Connect allow you to choose whether to share information about personal activities from their website on your profile page to share with others in the network.

About Our Systematic Approach to Managing Your Personal Information

If you are a user in a GDPR-applicable region, we will build a personal data governance framework through a risk management approach (such as establishing data protection responsibilities, conducting necessary data protection impact assessments, etc.).

Contact Us

If you have any questions or feedback about this privacy policy, or if you have any questions about this platform's collection, use or disclosure of your personal information, please contact our data protection officer through the address listed below and mention that your message refers to "Privacy Policy":

immers@smartsuperv.com